2777bd Privacy Policy
How your personal information is collected, why it is used, and how securely it is kept — 2777bd's position on all of this is clearly set out here.
Table of Contents
Introduction and Scope
2777bd is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy explains how 2777bd handles your personal information when you use our website, mobile application, and related services.
This policy applies to everyone who uses 2777bd's website and services — both registered members and unregistered visitors. By continuing to use our services, you are considered to have accepted the terms of this policy.
This privacy policy should be read together with our Terms and Conditions, as both documents together form the complete framework for managing an account at 2777bd.
What Information Is Collected
2.1 Information Provided at Registration
When you create an account at 2777bd, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Preferred username and password
- National ID or passport details required for identity verification
2.2 Financial Transaction Information
During deposits and withdrawals, we collect payment-related information. 2777bd processes transactions via bKash, Nagad, Rocket, Upay, and bank transfer. Records of transactions made through these methods are stored in our system.
2.3 Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device identifiers
- Browser type and operating system version
- Session logs and page visit history
- Gaming activity and betting history
- Information about time spent on the platform
Purpose of Using Information
2777bd uses collected information for the following legitimate purposes:
3.1 Account and Service Management
Information is used to keep your account active, verify your identity, and process transactions. It is also needed to provide support via 24/7 live chat and email.
3.2 Security and Fraud Prevention
Information is analysed to keep accounts secure and to detect any suspicious activity. Preventing activities such as multiple accounts, unauthorised access, and money laundering is our priority.
3.3 Ensuring Responsible Gaming
We use gaming activity data to help users maintain healthy gaming habits. Following the responsible gaming guidelines, if an unusual gaming pattern is noticed for any user, we proactively reach out.
3.4 Service Improvement
By analysing user behaviour and preferences, we improve game selection, payment experience, and overall platform quality. This analysis is conducted entirely in the form of anonymous statistics.
Data Retention Period
2777bd retains different types of information for different periods based on necessity.
4.1 Active Account Information
All personal information is retained while your account remains active. Even after an account is closed, some information may be kept for a specified period to meet legal and regulatory requirements.
4.2 Financial Records
Records of all financial transactions are retained for the period required under applicable legal provisions. These records may be used as evidence in dispute resolution and audits.
4.3 Inactive Accounts
Information from accounts that have been inactive for an extended period may be deleted or anonymised in accordance with our data minimisation policy, unless legal obligations require otherwise.
Sharing Information with Third Parties
2777bd does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:
5.1 Service Support Providers
We use selected third parties for payment processing, identity verification, and technical infrastructure. These providers are given access only to the information necessary to carry out their specific tasks and are required to comply with our privacy standards.
5.2 Game Provider Studios
Evolution, Pragmatic Play Live, PG Soft, and other game studios process certain technical data to run their games. These studios operate under their own privacy policies.
5.3 Legal Authorities
In cases of legal obligation, court order, or fraud investigation, relevant information may be provided to the concerned authorities. Such disclosure is handled in accordance with legal provisions.
Cookies and Tracking Technologies
6.1 Use of Cookies
Cookies and similar tracking technologies are used on 2777bd's website and application. Cookies are small text files stored on your device that make your visit easier.
6.2 Types of Cookies
- Essential Cookies: Necessary for maintaining login sessions and security.
- Functional Cookies: Remember your language preferences and settings.
- Analytics Cookies: Monitor platform usage and help with improvements.
6.3 Cookie Controls
You can control or reject cookies through your browser settings. However, please note that rejecting certain cookies may cause some platform features to not work properly.
Data Security Measures
2777bd places the highest importance on the security of your personal information. Strong security measures are maintained at every level of the platform.
7.1 Technical Safeguards
- All data transfers are carried out using SSL (Secure Socket Layer) encryption.
- Passwords are stored in encrypted form — never as plain text.
- Regular security audits are conducted and any vulnerabilities identified are resolved promptly.
- Firewalls and intrusion detection systems are in place at the server level.
7.2 Access Controls
Only authorised staff have access to user information, and this access is strictly limited on a need-to-know basis. All access is logged and reviewed regularly.
7.3 User Responsibilities
You also have a role in protecting your account. Use a strong password, do not share your login details with anyone, and if you notice any suspicious activity, inform our support team immediately.
User Rights
As a registered user at 2777bd, you have the following rights over your own information:
8.1 Right to Access Information
You have the right to know what information we hold about you. Contact our support team to make this request.
8.2 Right to Correct Information
If your account contains incorrect or outdated information, you have the right to request a correction. This change can be made through account settings or via support.
8.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, information that is required to be retained for legal or contractual reasons will not fall under this right.
8.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. This can be done via the unsubscribe link in marketing emails or directly through the support team.
Protection of Minors
2777bd strictly does not provide services to anyone under the age of 21. This is not just a policy — it is our priority.
Age verification is mandatory at registration. If we become aware that an account is being operated by a person under the age of 21, that account will be closed immediately and the associated information will be disposed of appropriately. 2777bd never knowingly collects information from minors.
If you believe a minor is using our platform, please inform our support team.
Policy Changes and Updates
2777bd may revise this privacy policy from time to time. This may be necessary due to changes in services, addition of new features, or changes in applicable law.
10.1 Notification of Changes
For significant changes, we will send a notification to your registered email or mobile number. Minor changes will only be updated on this page and the "Last updated" date will change.
10.2 Acceptance of Changes
Continuing to use the platform after a policy change will be considered acceptance of the new policy. If you disagree with any change, you have the option to close your account.
Answers to common questions about this policy can be found in our FAQ section.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. 2777bd's support team is available in both Bangla and English, seven days a week, twenty-four hours a day, via live chat and email.
For privacy-related requests, we aim to respond within a reasonable time after receiving the request. Information requests are processed subject to identity verification.